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How rana247 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account or make a deposit via UPI, Paytm or PhonePe, and how we protect that…

Data collected with your consentUPI & Paytm transaction privacyRight to access your dataSecure account storageContact us to request changes

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What This Policy Covers and Where It Applies

rana247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data rana247 processes when you use our platform, including account registration details, session activity, and payment records associated with UPI, Paytm, and PhonePe transactions. Access to our platform depends on local law and is available where local law permits. We collect

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only the data needed to operate your account, process withdrawals, and keep your session secure. Data is stored on servers with encryption at rest and in transit. We do not sell your personal information to third parties. Where we share data with payment processors — for
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example to complete a UPI transfer — that sharing is limited strictly to what is required to settle your transaction. Indian residents may invoke rights under applicable data protection legislation to query, correct, or delete their records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to ask us to correct or remove a record, our privacy team is reachable…

Email Privacy Request Send your data access or deletion request to our dedicated privacy address. Include your registered account email so we can locate your records and respond within 72 hours.

Live Chat Support Open the live chat window from any page on rana247 and select the Privacy topic. Our agents can log your request and escalate it to the data team on your behalf immediately.

Account Settings Portal Log in and navigate to Account Settings to download a copy of your stored data or submit a correction request directly. Changes to contact details take effect within one business day.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a layered approach to data security across every part of the account lifecycle — from the moment you register to the point you request a withdrawal.

Data Collection

We collect your name, contact details and payment method identifiers — such as your UPI ID — only at the point of account creation or transaction. No data is gathered passively without a functional reason tied to your account activity.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and region settings. Analytics cookies are anonymised and do not store personally identifiable data. You can adjust cookie preferences from the settings menu.

Account Security

Your account password is stored as a one-way hash — we cannot read it, only verify it. Two-factor authentication is available for all accounts. Suspicious login attempts trigger an automatic email alert to your registered address.

Data Retention

Transaction records — including PhonePe and Paytm deposits — are retained for the period required by applicable financial regulations. Account profile data is deleted within 30 days of a verified closure request, unless a legal hold is in place.

Third-Party Sharing

We share data with payment processors solely to complete your transaction. We share anonymised session data with analytics providers under strict contractual limits. We do not share personally identifiable data with advertisers under any circumstance.

Your Rights and Requests

You have the right to access, correct, port or request deletion of your personal data. Submit a request via email or the account portal and we will confirm receipt within 24 hours and fulfil the request within the statutory period.

Common Questions About Your Data at rana247

These questions cover what we collect, why we collect it, how long we keep it, and what steps you can take to exercise your rights. If your question is not listed here, contact us directly through the live chat or privacy email channel.

We collect your name, email address, phone number and the payment identifier you use — such as your UPI ID or Paytm number. We also log your device type and IP address for security purposes at the time of login.

Payment data is shared only with the payment processor needed to complete your transaction — for example, the UPI or PhonePe gateway. That sharing is limited to what is required to settle the transfer and is governed by a data processing agreement.

Profile data is deleted within 30 days of a confirmed closure request. Transaction records are kept for the period required by applicable financial regulations. You will be informed of any legal hold that prevents earlier deletion.

Yes. Log in to Account Settings and use the data download option, or email our privacy team with your request. We will send a structured copy of your data to your registered email address within the statutory timeframe.

You can submit a correction or deletion request via the Account Settings portal or by emailing our privacy team. We confirm receipt within 24 hours and complete the action within the period set by applicable law.

We use functional cookies to keep you logged in and preference cookies to save your settings. Analytics cookies are anonymised. You can manage or disable non-essential cookies from the cookie settings panel in your browser or account menu.

Reach our privacy team via email or live chat immediately. We will open a case, investigate within three business days, and respond with findings. You also have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

How rana247 Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Data Collection

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Common Questions About Your Data at rana247

01 What personal data does rana247 collect when I open an account?

02 Is my UPI or PhonePe payment data shared with anyone?

03 How long does rana247 keep my account data after I close my account?

04 Can I request a copy of all the data rana247 holds about me?

05 How do I ask rana247 to correct or delete my personal information?

06 Does rana247 use cookies, and can I turn them off?

07 Who do I contact if I believe my data has been mishandled?

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